Frequent Buyers

At Petworld, we're excited to introduce our new digital Rewards Club! We know your pets are family, and we want to make caring for them even more rewarding. With our Rewards Club, every purchase of your pet’s favorite food brings you closer to a free bag.Weather you shop in store or online Buy 9 bags from participating brands, and get your 10th free!

 


Our program features hundreds of choices from popular and premium brands like Hill’s, Royal Canin, Red Mills, Burns, AATU, Tribal, and many more, all your purchases are now tracked in one place. Whether it’s tailored nutrition or their go-to favorite, you’ll find unbeatable value while ensuring your pet gets the best Premium quality & Rewords

How Does It Work?

Register as a Customer

Sign up in-store or online, and you’ll automatically be enrolled in our Rewards Club.

Shop and Earn Stamps

Purchase qualifying pet food brands, and stamps will be added to your account automatically. No manual stamping required.

Claim Your Free Bag

Collect 9 stamps, log in to the Rewards Club, and generate a coupon code to redeem your free bag in-store.

How To Check Stamps

Login to Rewards Club

Use your registered email/ phone number to receive a secure one-time passcode for access. 

Visit the Frequent Buyers Page

Click on the Frequent Buyer Badge on the Rewords Club home page.

Track Your Progress

Check your stamp balance on this page.

 

How To Claim & Redeem Free Bag

 

  •  Once logged in, click on the Frequent Buyer badge.
  •  This will take you to your stamp card, where you can track your progress.
  •  If you've collected all 9 stamps and are due for a free bag, click on the 10th stamp to  generate a coupon Code 
  •  Use the generated code to redeem your free bag in-store
  • If you wish to have your free bag sent out to you fill in your details on the "Contact Us" page, ensuring all relevant information and your coupoon code is provided is provided.
  • A €6.25 shipping fee applies to have your free bag delivered, once Submitted our customer service team will contact you as soon as possible.

 

 

Terms & Conditions

  • The Frequent Buyer Program is only applicable to participating brands listed above.
  • The offer applies only to the same brand and size of pet food; customers cannot mix and match different weight bags. However, mixing flavors of the same size (e.g., 1.5kg Chicken and 1.5kg Duck) is allowed.
  • Customers must claim their free bag through the Rewards Club. The coupon code for the free bag is unique and for one-time use only.
  • The free bag cannot be exchanged, returned, or redeemed for cash or any other monetary value.
  • To participate, customers must register on the Rewards Club with a valid email or mobile number.
  • All historical stamps have been transferred to the Rewards Club. Physical stamp cards will be invalid after 1st November 2024.
  • Stamps will be earned on both in-store and online purchases. However, the free bag redemption is only available in-store only.
  • Customers unable to visit the store can contact the web team to arrange delivery of the free bag, with a standard shipping fee applied.
  • The free bag redemption is subject to the availability of eligible products at the time of redemption.
  • For any queries, please contact our customer service team at orders@petworlddirect.ie.